Our Services

From facilitating call center services, to managing and maintaining your databases, Impero offers many services through its in-house web-based solutions Valida, Elexia and DreamSMS.

Web development

As all our primary systems are developed in-house, it is fair to say that we are primarily a web development company, offering services using our own flagship products. This means we are in a great position to develop your next workflow, admin, quoting or stock control system, and make it available for you on the web: securely, scalable, and functional to your specifications. Besides state-of-the-art back-end control systems, we also do the occasional corporate website.Read more...

Call Centre Solutions

Through our trusted call centre partners, and our great in-house developed software, we are geared to run your inbound and outbound, call centre operations. As we do not focus on cold calling, our staff and partners are happy - there is less abuse, and your clients are happy, as they actually want to hear from us; not just another sales person trying to rub something off on them. Read more...

ADSL, VDSL and Fibre Connectivity

We have partnered with some of the biggest suppliers in South Africa to provide you affordable ADSL, VDSL and Fibre connectivity, should you have infrastructure for these facilities in your area. Read more...

Bulk SMS messaging

Due to our high volumes of SMS messages sent, we have built up incredible bargaining power with our SMS providers. We have sent over 72 million SMS messages since we officially opened our doors in 2012. So - for your next bulk SMS or email campaign, give us a call. Read more...

Bulk email messaging

Keeping the user database for various medical schemes up to date is a challenging task, but one that we excel in, due to our strong email sending capabilities. We have sent over 50 million email messages since 2012, and combined with Valida, our in-house developed database management system, we not only met our clients' expectations, but exceeded them by far. Read more...

Address validation

In conjunction with our mail house partners, we offer address validation services to the South African Post Office (SAPO) regulations. This is called PAMSS grading, and once obtained for your database, you are entitled to large discounts from SAPO and due to corrected addresses, less wastage in postage costs. Imagine reducing undeliverable post from over 25% to just under 8% on a database of 100,000 letters - a saving well over R 20,000.00. Read more...

Surveys

From time to time, our clients are in need of polling their stakeholders for information. This could be as simple as determining whether their end-of-year party will be held at a particular venue, or as complex as a 10 page question and answer survey. We are using one of the industry leading surveying tools to provide this service to our clients. We set up, facilitate and report on the survey on your behalf. Read more...

Email database scrubbing

Data capturers have their hands full trying to decipher some of the content that people write on competition entry forms, or loan application forms. Spelling mistakes to creep in, and sometimes people just simply provide incorrect details. Our email database scrubbing system, another Impero in-house solution, helps to clean out the cruft from the valid entries. Our system is intelligent enough to tell you that harry.potter@gmail.c is not a valid e-mail address. It is also clever enough to understand that it should actually be harry.potter@gmail.com. These replacement settings are constantly maintained, and can be applied or disabled for any campaign, depending on the your needs. Read more...

Value-added services

We strive to be a one-stop service provider for all your IT needs. We have reputable IT partners and large dealer accounts with prominent wholesalers in order to provide you with network support, hardware as well as software sales, maintenance and support. We also assist with search engine optimisation, search engine marketing and social media integrations. Read more...

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