Value-added services - e.g., REMOTE SUPPORT
"We strive to be a one-stop service provider for all your IT needs. To this end, we have established relationships with reputable IT partners and large dealer accounts with prominent wholesalers."
Software sales, maintenance and support
Impero sources it. That little cute piece of software from the Ukraine that you struggle to find a reseller for? Impero can source it for you. We have a proven track record of being able to find what other people say they don't stock or cannot provide. Furthermore, we are a registered dealer with many of the large software importers in South Africa, and can get you the software at better rates than you can get it at some major retailers.
Hardware sales, maintenance and support
Being a registered retailer with many of the largest computer hardware and peripheral suppliers in South Africa puts Impero in a position to supply you with your computer hardware needs, while our installation and maintenance partners will keep it in tip-top shape.
Network installation and maintenance
From ethernet networks to WiFi networks, our connections in the networking industry means that we can get the hardware and services required at affordable rates.
Our support partners have many years experience in resolving complex computer problems, therefore, giving you peace of mind that your support needs are met. Once you have overcome the initial hurdle of wrapping your head around what remote support is, getting a dedicated technician to solve your IT support needs via remote support is as assuring as a hot meal for dinner.
Integrations into social media platforms such as Facebook, Twitter, Vine, Instagram, Pinterest, LinkedIN and FourSquare allows a layer of interactivity between your site, services and products that leverage the virality of the social media arena. We can create and maintain your presence on all of these platforms, or integrate it with your website.
Call Centre Solutions
Through our trusted call centre partners, and our in-house developed tools, we are geared to run inbound and outbound call centre operations. As we do not focus on cold calling, our staff and partners are happy - there is less abuse, and your clients are happy; they actually want to hear from us because it is not just another sales person trying to rub something off on them.
ADSL, VDSL and Fibre Connectivity
We have partnered with some of the biggest suppliers in South Africa to provide you affordable ADSL, VDSL and Fibre connectivity, should you have infrastructure for these facilities in your area.
In conjunction with our mail house partners, we offer address validation services to the South African Post Office (SAPO) regulations. This is called PAMSS grading, and once obtained for your database, you are entitled to large discounts from SAPO and due to corrected addresses, less wastage in postage costs. Imagine reducing undeliverable post from over 25% to just under 8% on a database of 100,000 letters - a saving well over R 20,000.00.
From time to time, our clients are in need of polling their stakeholders for information. This could be as simple as determining whether their end-of-year party will be held at a particular venue, or as complex as a 10 page question and answer survey. We are using one of the industry leading surveying tools to provide this service to our clients. We set up, facilitate and report on the survey on your behalf.
EXCELOVATE | EXCEL · INNOVATE · RADIATE